A. The PulseGuard sensor is worn during sleep. It measures the heart rate levels for specific changes. It then sends this information via Bluetooth to the PulseGuard software where it will then alert when a problem is detected.
A. PulseGuard is available for purchase on our website, www.PulseGuard.org/shop
A. PulseGuard is currently available for purchase internationally, at checkout, select the country you wish to ship to and the postage and packaging charges will change to reflect this. Please note, when purchasing outside of europe, additional import charges may be added by the courier on delivery.
A. Yes the PulseGuard monitor will only alert you to a seizure if your heart rate rises above or falls below the perimeter that it has been set at, then it will set off an alarm’.
A. If you have had a seizure while having an EEG that would have recorded your heart rate both before and during a seizure.
A. PulseGuard will set off an alarm if the heart rate drops below the lowest perimeter that it has been set at. This will give whoever responds to the alarm a head start to take appropriate action if the heart stops.
A. No, PulseGuard requires a dedicated, specially modified iPad in order to run correctly and therefore cannot be installed on a regular iPad.
A. No, the PulseGuard iPad’s are specially modified to remove the ability to install Apps or use any other features other than those required by PulseGuard to function, installation of any other App will affect PulseGuard’s functionality and ability to accurately alarm.
A. Yes, if the sensor ceases to work within 6 months of regular use of the product you can send it in for a new one. Warranty does not cover accidental damage of the product in any way. Including but not limited to ripping the silicone, circuit boards and or battery.
A. No, PulseGuard is not a cure for epilepsy.
A. No, PulseGuard does not interfere with a Vagal Nerve Stimulator. However we do recommend that if you do have VNS fitted that the sensor is worn on the ankle and not on the wrist.
A. We recommend the sensor be worn either on an arm or an ankle, it will work anywhere on the body as long as there is good skin contact. We do recommend that it is best worn on the ankle just behind the anklebone on a child so that there is no temptation to play with the sensor. Once covered in bed children tend to forget it is there.
A. The battery, when fully charged, has a life of approx 9 hours. It takes 3 hours to charge.
A. Yes, the sensor is waterproof however the PulseGuard Tablet and other accessories are not.
A. PulseGuard can be used from as young as 6 months, however then main constraint is the strap length, if you would like to try a printable test strap, please click the following link: Click Here.
A. There is no maximum age.
A. No, PulseGuard is not a medical device. It is for health and wellness purposes only.
A. Yes, click the following link to open the download page: PulseGuard Manuals
A. No, only update to the latest version of iOS if you have specifically been informed to do so either from information on this site or via contact with support. If you update before we have confirmed you can, PulseGuard could stop working properly or altogether.
information about the compatibility of the different versions of iOS and PulseGuard can be found here: iOS Update Information
A. If you have accidentally deleted PulseGuard for what ever reason, contact support on 01622 321111 where we will help you get PulseGuard back.